Questions about our products?

Let’s get down to brass FAQs.

Solder Paste & Reflow

How long does it take to paste and reflow?
Why is the spec different for solder paste and conductive ink?
What's the difference between T4 and T5 solder paste?
Does the solder paste contain lead?
Am I limited in what components I can use?
Can I use my own paste and reflow profile?
How long does a paste cartridge last?

Ink & Printing

On the V-One, sometimes ink leaks around the piston. Does NOVA still have piston rupture problems?
What's the longest nozzle I can use?
How fast does NOVA's smart dispenser heat up?
What nozzles can I use with the dispenser module?
What is the tallest/thickest object I can mount?
What is the largest substrate that I can mount?
Why do you use rivets instead of dispensing ink in the through holes?
Can I dispense my own custom inks?
How does this ink compare to copper?
Are there frequency or current limitations?
Am I limited in what components I can use?
Does the ink deteriorate over time?
How long does an ink cartridge last?

Software

How much more powerful is NOVA's brain for launch vs beta hardware?
How do people with secure wifi networks use NOVA?
Does the software support multiple languages?
Can I use the software in an offline environment?
Is the software complicated to use?
Does it update automatically?
Is the software free?
Do I have to learn a new CAD tool?

Shipping

Are taxes and duties included?
Can I use my own shipping account?
How can I pay?
What is the cost to ship to my country?

Other

Do you offer bulk discounts?
I'm an ink manufacturer. Can you help?
I'd like to be a reseller for Voltera
Do you provide an electronics curriculum?
What is your warranty policy?
Do you provide education discounts?
Does the V-One mill the substrate as well?
Does the V-One pick-and-place components?
Can I use the V-One to dispense on pre-populated boards?
How thick of a substrate can I use on the V-One's platform?
Can it print more than two layers?
What is the print area of the V-One?
Can the V-One make vias and through holes?
How long does it take to make a board?

Solder Paste & Reflow

No items found.

Ink & Printing

On the V-One, sometimes ink leaks around the piston. Does NOVA still have piston rupture problems?
What's the longest nozzle I can use?
How fast does NOVA's smart dispenser heat up?
What nozzles can I use with the dispenser module?
What is the tallest/thickest object I can mount?
What is the largest substrate that I can mount?

Software

How much more powerful is NOVA's brain for launch vs beta hardware?
How do people with secure wifi networks use NOVA?

Shipping

No items found.

Other

I'm an ink manufacturer. Can you help?
I'd like to be a reseller for Voltera
Do you provide an electronics curriculum?
What is your warranty policy?

Solder Paste & Reflow

How long does it take to paste and reflow?
Why is the spec different for solder paste and conductive ink?
What's the difference between T4 and T5 solder paste?
Does the solder paste contain lead?
Am I limited in what components I can use?
Can I use my own paste and reflow profile?
How long does a paste cartridge last?

Ink & Printing

Why do you use rivets instead of dispensing ink in the through holes?
Can I dispense my own custom inks?
How does this ink compare to copper?
Are there frequency or current limitations?
Am I limited in what components I can use?
Does the ink deteriorate over time?
How long does an ink cartridge last?

Software

Does the software support multiple languages?
Can I use the software in an offline environment?
Is the software complicated to use?
Does it update automatically?
Is the software free?
Do I have to learn a new CAD tool?

Shipping

Are taxes and duties included?
Can I use my own shipping account?
How can I pay?
What is the cost to ship to my country?

Other

Do you offer bulk discounts?
I'm an ink manufacturer. Can you help?
I'd like to be a reseller for Voltera
Do you provide an electronics curriculum?
What is your warranty policy?
Do you provide education discounts?
Does the V-One mill the substrate as well?
Does the V-One pick-and-place components?
Can I use the V-One to dispense on pre-populated boards?
How thick of a substrate can I use on the V-One's platform?
Can it print more than two layers?
What is the print area of the V-One?
Can the V-One make vias and through holes?
How long does it take to make a board?